The Appliance Directory Terms of Service

1. Agreement to Terms

Welcome to The Appliance Directory. These Terms of Service ("Terms") constitute a legally binding agreement between you and Stack Rock Digital LLC (doing business as "The Appliance Directory," "we," "us," or "our") governing your use of our website and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

2. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms with a new "Effective Date"
• Displaying a notice on our website
• Sending an email notification for significant changes (if you have an account)

Your continued use of our services after changes become effective constitutes acceptance of the modified Terms.

3. Eligibility

You must be at least 18 years old to create an account or make purchases through our services. If you are under 18 years old, you may browse our business directory and informational content only with the involvement and consent of a parent or legal guardian, but you may not create an account or make purchases.

By using our website, you represent and warrant that you meet these requirements and have the legal capacity to enter into these Terms.

4. Business Listings

Listing Accuracy

The Appliance Directory provides a directory of businesses that sell appliance parts and related services. We strive to maintain accurate and up-to-date business listings, including business names, contact information, product and service offerings, hours of operation, and location information.

However, business information can change frequently. We make reasonable efforts to keep listings current but:

• We do not guarantee the accuracy or completeness of all business information
• Businesses may update or change their information without our knowledge
• We are not responsible for outdated or incorrect listing information
• We encourage users to verify information directly with businesses before making decisions

Business Relationships

We are not affiliated with, endorsed by, or responsible for the businesses listed in our directory unless explicitly stated. Listings do not constitute recommendations or endorsements.

User Responsibility

You are responsible for:

• Verifying business information before engaging with listed businesses
• Conducting your own due diligence
• Any transactions or interactions with listed businesses

We are not liable for any issues arising from your use of business listing information or interactions with listed businesses.

5. User Accounts

Account Creation

To make purchases, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

Account Termination

We reserve the right to suspend or terminate your account at any time for:

• Violation of these Terms
• Fraudulent or illegal activity
• Providing false information
• Any other reason at our sole discretion

You may close your account at any time by contacting us through our website.

6. Products and Services

Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However:

• We do not warrant that product descriptions are error-free
• Images are for illustration purposes and may not exactly represent the product
• We reserve the right to correct errors and update information
• We may discontinue products at any time without notice

Pricing

All prices are in U.S. dollars and are subject to change without notice. We reserve the right to:

• Modify prices at any time
• Correct pricing errors
• Cancel orders placed with incorrect pricing

Product Availability

Product availability is subject to change. We reserve the right to:

• Limit quantities available for purchase
• Refuse or cancel orders
• Discontinue products at any time

7. Orders and Payment

Order Acceptance

Your order is an offer to purchase products. We reserve the right to accept or reject any order for any reason, including:

• Product unavailability
• Pricing errors
• Suspected fraud
• Credit verification issues

Order confirmation does not constitute acceptance. We accept orders only when products ship.

Payment

We accept payment methods displayed at checkout. By providing payment information, you represent that:

• You are authorized to use the payment method
• Information provided is accurate and current
• You will pay all charges incurred

Payment is due immediately upon placing an order. We use third-party payment processors and do not store complete payment card information.

Taxes

You are responsible for all applicable taxes, duties, and customs fees unless otherwise stated.

8. Shipping and Delivery

Shipping

We ship to addresses within the United States and select international locations. Shipping costs and delivery times are provided at checkout.

Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier.

Delivery Issues

We are not liable for delays or failures caused by circumstances beyond our control, including:

• Carrier delays
• Weather events
• Natural disasters
• Incorrect shipping information provided by you

You must inspect products upon delivery and report any damage or discrepancies within 48 hours.

9. Returns and Refunds

Return Policy

Returns are accepted within 30 days of delivery for eligible products. To be eligible:

• Products must be unused and in original condition
• Products must be in original packaging
• Proof of purchase must be provided

Certain products may not be eligible for return, including:

• Custom or special-order items
• Clearance or final-sale items
• Products damaged due to misuse

Return Process

To initiate a return, contact us through our website. You are responsible for return shipping costs unless the product is defective or we shipped the wrong item.

Refunds

Approved refunds will be processed to the original payment method within 7-10 business days after we receive the returned product. Shipping costs are non-refundable unless we made an error.

10. Warranties and Disclaimers

Manufacturer Warranties

Products may be covered by manufacturer warranties. We are not responsible for manufacturer warranty claims. Contact the manufacturer directly for warranty service.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OR COMPLETENESS OF CONTENT

We do not warrant that:

• Our services will be uninterrupted or error-free
• Defects will be corrected
• Our website is free from viruses or harmful components

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data
• Loss of business opportunities
• Personal injury or property damage

Our total liability to you for any claims arising from or related to these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

Some jurisdictions do not allow limitations on implied warranties or liability for certain damages, so some limitations may not apply to you.

12. Intellectual Property

Our Content

All content on our website, including text, graphics, logos, images, software, and compilations, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

• Modify, copy, or distribute our content
• Use our content for commercial purposes
• Remove copyright or proprietary notices
• Reverse engineer or attempt to extract source code
• Use automated systems (bots, scrapers) to access our website

Trademarks

"The Appliance Directory" and related logos are trademarks of Stack Rock Digital LLC. You may not use our trademarks without prior written permission.

13. User Content

Reviews and Comments

You may submit reviews, comments, or other content ("User Content"). By submitting User Content, you:

• Grant us a perpetual, worldwide, royalty-free license to use, display, and distribute your content
• Represent that you own or have rights to the content
• Agree not to submit content that is illegal, offensive, or infringes others' rights

We reserve the right to remove or edit User Content at our discretion.

Prohibited Content

You may not submit content that:

• Contains false or misleading information
• Violates intellectual property rights
• Contains viruses or malicious code
• Harasses, defames, or threatens others
• Contains spam or promotional material

14. Prohibited Uses

You agree not to:

• Violate any laws or regulations
• Infringe on others' intellectual property rights
• Transmit harmful code or malware
• Interfere with or disrupt our services
• Impersonate others or misrepresent your affiliation
• Collect information about other users
• Use our services for fraudulent purposes
• Attempt unauthorized access to our systems
• Use our services to compete with us

Violation may result in account termination and legal action.

15. Dispute Resolution

Governing Law

These Terms are governed by the laws of the state in which Stack Rock Digital LLC is registered, without regard to conflict of law principles.

Informal Resolution

Before filing a claim, you agree to contact us to attempt to resolve the dispute informally. We will try to resolve disputes in good faith.

Arbitration

If informal resolution fails, any disputes shall be resolved through binding arbitration rather than in court, except:

• Small claims court cases
• Injunctive or equitable relief
• Intellectual property disputes

Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association's rules. You and we agree to waive the right to a jury trial and class action.

Exceptions

Some jurisdictions do not allow arbitration agreements. If arbitration is not enforceable, disputes will be resolved in the courts located in the jurisdiction where Stack Rock Digital LLC is registered.

16. General Provisions

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and us regarding our services.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.

Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.

Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.

Contact Information

For questions about these Terms, please reach out to us through our website.